Frequently Asked Questions

All linen is provided in the apartments, and all of our apartments come fully equipped with laundry facilities for your use during your stay. Should you require extra linen or amenities during your stay, we can arrange this for an additional charge.

If you are in need of extra towels please visit Reception.

Our apartments are not serviced daily as we are self-contained apartments, bookings of 8 nights or more receive a mid-stay service. If you do wish to have a daily service it can be arranged for a fee.

All of our apartments have air conditioning in the master bedroom, lounge and dining room. All other bedrooms have ceiling fans. 

Yes, we do, cot hire prices are $25 per night.

Please be sure to notify our staff of your cot requirements at the time of making your booking. 

All apartments and guest areas are non-smoking, including vapes, cigarettes, e-cigarettes. We ask that you refrain from smoking in your apartment or public areas. Evidence of smoking in rooms will incur a cleaning fee payable by the guest. Management reserves the right to breach for smoke nuisance.

As we are self-contained apartments, a small starter pack is provided with a few essential items to get you through the first day or so. These items are not replenished during the stay.

A deposit of the first night of your stay is required at the time of booking. 

In mid and high season, If the booking is cancelled up to 7 days prior to arrival, the deposit of the guests first night rate will be refunded. If cancelled within 7 days of arrival the guest will forfeit the deposit of the first night  rate paid. If the guest doesn’t show up, the total price of the booking will be charged.

In low season, If the booking is cancelled up to 3 days prior to arrival, the deposit of the guests first night rate will be refunded. If cancelled within 3 days of arrival the guest will forfeit the deposit of the guests first night paid rate. If the guest doesn’t show up, the total price of the booking will be charged.

On the day of arrival, a copy of your card details will be held on file for incidentals. This will only be securly held on file for the duation of your stay.

We accept Mastercard, Visa & UnionPay payments.

We will ask you to provide photo ID at check-in to ensure that your identity matches the booking identity. A record and/or copy of this photo ID may be retained to minimise the risk of fraudulent credit card usage and for verification purposes with your credit card provider in the event of disputation.

No animals of any kind are permitted in the complex without the prior approval of the Body Corporate. Guests who bring animals into the complex may be evicted without the right to a refund.

As per the Guide Dogs Act 1972, section 5, Guide Dogs or Companion dogs are permitted in the complex, subject to prior approval by management and Body Corporate. Proof of registration will be requested.

There may be an extra cleaning fee included in your tariff, which will be agreed upon when making your booking.

Parties/functions are not permitted at The Point Resort and all family celebrations must cease by 9pm.

If there is any breach of this policy, an excess cleaning fee will be applied.

Check-out time is 10.00am.

All late check-out requests must be pre-arranged and approved with reception, as they are based on availability. Please note that this has an additional fee.

Monday – Friday: 8.30am – 5.00pm
Saturday: 9.30am – 3.00pm
Sunday: 10.00am – 1.00pm

*Public holidays subject to change

If you are arriving outside of reception hours, please contact Reception at least 24 hours prior to arrival.

As per Queensland Fire Regulations:

• 1 Bedroom Sunset – 3 persons
• 1 Bedroom Ocean View – 2 persons
• 2 Bedroom Sunset Apartment – 5 persons
• 2 Bedroom Ocean View Apartment – 5 persons
• 2 Bedroom Executive Apartment – 5 persons
• 3 Bedroom Ocean View Apartment – 7 persons

Children aged 0-2 are included in the price if using existing bedding. Please note we do have cots available to hire for an additional charge. Children aged 3 years+ are at adult rates.

Yes, you’re welcome to request a particular view or apartment level when booking. While we’ll always do our best to accommodate requests, they are subject to availability and cannot be guaranteed.

Yes, we do have a luggage room available so that you can leave your bags on arrival or departure.

Please see our maintenance page for current details on any ongoing and upcoming maintenance.

The Point Resort is conveniently located near Bargara Central, home to both Aldi and Woolworths making it easy to stock up on groceries during your stay.

Guest are asked to park in is the parking sports labelled “Guest only.” These parks are on a first come first served basis. If you are in need of extra parking there is more parking bays out the front. Please note we do have a height restriction of 2.1m at the entry point into the car park.

Yes, The Point Resort has a large outdoor pool, however, it is not heated.

There is also a shallow wading area (ideal for small children) and a heated spa.

Yes, we have a 6-hole mini golf course located right at the resort for your family’s enjoyment.

We also have a recreational room equipped with table tennis. You can collect paddles and ping pong balls from Reception free of charge.

Yes, there is an undercover BBQ and entertainment area available for guest use.

Yes, we have elevators.

No, unfortunately we do not have facilities for charging electric vehicles.

Yes, please talk to our staff prior to arrival to arrange shuttle transfers. 

We will gladly book your ticket for any attraction, tour, adventure, transfer, or entertainment – and we will help you plan your stay so you can get the most from your Bargara stay.

Yes, Kelly’s Beach is generally safe for swimming, with patrolled areas during peak times. We always recommend swimming between the flags and following local safety signs. Keep an eye on children and weaker swimmers, and be aware of tides and surf conditions.